Personalized Hand-painted Pet Cremation Urn for Ashes

• Design Draft: Once your order is placed, we will begin working on your design draft, which typically takes 2-3 business days.
• Hand-Painting Process: After the design draft is confirmed, the hand-painting process will take an additional 3-5 business days.
• Shipping & Delivery: After the hand-painted urn is completed, the shipping and delivery process will take approximately 8-15 business days, depending on your location and shipping method selected.

To ensure smooth communication, please provide your email address when placing your order. We will use it to contact you for confirming the design details, discussing your custom requests, and keeping you updated on the status of your order. Or we will have to produce your urn based on the information you provide in the order.

• Please choose the photo that you would like the artwork to be based on. We will create a hand-painted portrait based on the image you provide.
• If you have any special requests such as incorporating your pet’s favorite toy, adjusting the pose, or adding specific patterns, please include those details when placing the order.
• To ensure the best result, please select a clear photo of your pet’s face, preferably one with good lighting. The better the photo quality, the more accurately we can capture your pet’s unique features.

As each urn is custom-made to your specifications, please be aware that all sales are final, and we are unable to accept returns or exchanges. We encourage you to carefully review the design draft and confirm all details before proceeding with the hand-painting.

We are committed to creating a beautiful and lasting tribute to your beloved pet. Thank you for trusting us with such an important memorial.

For any questions or special requests, feel free to reach out via email after placing your order. We look forward to helping you create a unique and meaningful keepsake.